Location: Manchester, Greater Manchester, United Kingdom

Salary: Competitive

Employment Type: Full-time, Permanent

About Us

Lancashire Cricket was formed in 1864 and is one of eighteen first-class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world.

Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue. It is recognised as one of the UK’s most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 26,000 for international cricket matches; meetings and events spaces for up to 2,000 delegates; a four-star hotel with 250 rooms; and an on-site Caffè Nero. It’s a unique place to build a career where no two days are ever the same!

The Opportunity

Emirates Old Trafford, the home of Lancashire Cricket Club, is seeking a Security Supervisor to join our Operations Team. This role will support the Safety Management Team in leading and working alongside our security personnel to deliver effective access control, monitoring and loss prevention services. The successful candidate will play a key role in ensuring the safety, security and wellbeing of all staff, contractors, customers and visitors across the venue.

What You’ll Be Doing

• Lead, supervise and support the team of Security Guards, ensuring their welfare, safety and effective performance at all times.
• Act as the primary point of contact between the Security team and the Safety Management Team, providing regular updates and clear communication on operational matters.
• Plan and manage shift patterns, ensuring appropriate cover for sickness, holidays and event requirements across match days and non-match days.
• Oversee access control across the site, preventing unauthorised entry to restricted areas and coordinating security equipment as required.
• Monitor CCTV and conduct regular patrols and inspections of the stadium and partner premises to maintain a safe and secure environment.
• Ensure all incidents, accidents, breaches and suspicious activity are correctly recorded and reported in line with company procedures and Health & Safety policy.
• Identify potential risks, hazards and maintenance issues, escalating appropriately to the relevant teams to protect people and property.
• Respond promptly and effectively to emergencies, disturbances and medical incidents, liaising with the Safety Team, Police and emergency services where necessary.
• Promote high standards of professionalism and accountability within the team through regular briefings, shift handovers and one-to-one meetings.
• Complete required administrative duties and reports, maintaining accurate records and supporting the wider Safety and Operations teams as directed.

What You’ll Bring

• Proven experience managing or supervising a security team within a large, high-footfall environment such as a sports stadium, entertainment venue or shopping centre.
• A valid, in-date SIA Door Supervisor licence and Level 2 Award in CCTV Operations.
• Experience operating CCTV systems, including reviewing and downloading footage to support investigations.
• Strong written and verbal communication skills, with the confidence to challenge appropriately and engage with stakeholders at all levels.
• A calm, professional approach to handling incidents and difficult situations.
• Strong analytical, organisational and problem-solving skills, with the ability to produce clear and accurate reports.
• Good IT proficiency, particularly in Microsoft Word, Excel and Outlook.
• High attention to detail, with the ability to manage tasks effectively under pressure and to tight deadlines.
• Professional presentation and a commitment to maintaining high standards in a front-facing role.
• A Level 2 or Level 3 qualification in Spectator Safety would be advantageous.

What We Offer

At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career.

Wellbeing & Security

• Enhanced pension scheme
• Life assurance scheme
• Health Cash Plan covering everyday healthcare costs (including optical and dental)
• Confidential on-site counsellor

Work-life Balance

• Enhanced annual leave, increasing with length of service
• Annual leave purchasing scheme
• Flexible working arrangements, including hybrid working and TOIL (where role requirements allow)

Family & Life Moments

• Enhanced maternity, adoption and paternity pay
• Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave

Development & Community

• One paid volunteer day each year
• Up to five personal development days annually
• Career break opportunities (subject to eligibility)

Being part of Lancashire Cricket

• Two Lancashire Cricket Club memberships
• Staff discounts across on-site retail, the Club shop, Caffè Nero and Hilton Garden Inn
• Regular team events and colleague recognition awards

Safeguarding Statement

Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone’s responsibility. Lancashire Cricket proudly agrees to, and abides by, the ECB Safe Hands Policy.

For roles involving regulated activity or contact with children, young people, or adults at risk, Lancashire Cricket operates safer recruitment processes. This includes the requirement to complete the appropriate level of ECB DBS clearance before employment can commence, if this role is classified as a regulated activity.

Equal Opportunities

We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds.

It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the communities we serve across the North-West. In line with Sport England Guidance, we welcome applications from individuals with the appropriate skills and experience that can contribute to improving diversity of representation and thinking across the Club.