Location: Manchester, Greater Manchester, United Kingdom

Salary: Competitive

Position: Casual

About Us

Join our team at Lancashire Cricket Club and be a part of a dynamic and exciting work environment in the heart of Manchester. We are seeking a talented Chef De Partie to contribute to our success in delivering exceptional catering services to our guests and visitors.

The Hilton Garden Inn, with its 250 bedrooms, restaurant (breakfast and dinner) and bar, is a unique hotel positioned in Emirates Old Trafford (the home of Lancashire Cricket); a world class thriving multi-purpose venue that hosts a multitude of large-scale and high-profile events, from international cricket to sell-out concerts. The hotel integrates seamlessly with the stadium and sits alongside our award-winning conference & events facilities.

Job Purpose  

As a Food & Beverage Assistant you will be at the forefront of our guest experience, ensuring that the service all our guests receive in our bar and restaurant is second to none. It is therefore essential that you pride yourself on delivering unrivalled customer service and giving every guest the same “Lancashire welcome”.

This role is perfect to run along-side any other commitments you may have, as we have shifts from 5am to 1am, 7 days a week. You will be able to dial up or dial down your shift frequencies at your own pleasure.

Role Specification

As our Food & Beverage Assistant your responsibilities will include, but by no means be limited to:

• Welcoming all our guests
• Providing service in the restaurant and at the bar (including making cocktails subject to receiving the relevant training)
• Taking and delivering customer orders
• Preparing, maintaining and tidying the restaurant and bar area
• Setting up tables prior to service
• Cash handling
• Consistently delivering high-levels of customer service
• Ensuring the cleanliness of work areas
• Upselling and striving to meet latest departmental targets

Qualifications / Experience

• The ability to work flexibly as hours of work will include breakfast and evening shifts. Full flexibility is required from 6am until 1am including weekends due to a range of shift patterns.
• Experience of waiting and bar service, ideally gained in a restaurant environment. Previous hotel experience would be ideal, but is not essential.
• You will need to be 18 years old or older to serve behind the bar.
• A positive attitude and a proactive approach
• Warm personality
• Attentive with excellent grooming standards
• A willingness to undertake training

Benefits

At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career.

Wellbeing & security

• Enhanced pension scheme
• Life assurance scheme
• Health Cash Plan covering everyday healthcare costs (including optical and dental)
• Confidential on-site counsellor

Work-life balance

• Enhanced annual leave, increasing with length of service
• Annual leave purchasing scheme
• Flexible working arrangements, including hybrid working and TOIL (where role requirements allow)

Family & life moments

• Enhanced maternity, adoption and paternity pay
• Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave

Development & community

• One paid volunteer day each year
• Up to five personal development days annually
• Career break opportunities (subject to eligibility)

Being part of Lancashire Cricket

• Two Lancashire Cricket Club memberships
• Staff discounts across on-site retail, the Club shop, Caffè Nero and Hilton Garden Inn
• Regular team events and colleague recognition awards

Safeguarding Statement

Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone’s responsibility. Lancashire Cricket proudly agrees to, and abides by, the ECB Safe Hands Policy.

For roles involving regulated activity or contact with children, young people, or adults at risk, Lancashire Cricket operates safer recruitment processes. This includes the requirement to complete the appropriate level of ECB DBS clearance before employment can commence, if this role is classified as a regulated activity.

Equal Opportunities

We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds.

It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the communities we serve across the North-West. In line with Sport England Guidance, we welcome applications from individuals with the appropriate skills and experience that can contribute to improving diversity of representation and thinking across the Club.