Conference and Christmas Sales Executive
Full Time Contract, 35 Hours per week
Competitive Salary + Benefits
Flexible/Hybrid Working Considered

The Opportunity

We are excited to be looking for a Conference and Christmas Sales Executive to join the Conference and Events team at Emirates Old Trafford, home of Lancashire Cricket. You'll be responsible for delivering the annual sales target for Christmas by responding to all in-coming Christmas enquiries to the Conference and Events department, writing proposals, meeting clients and converting bookings ensuring the highest level of customer service at all times. This role will also support the C&E sales team responding to all other event enquiry types during the less Christmas focused months. Some admin and proactive sales activity may need to be conducted and possibly supporting the coordination team if needed

About Us

Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue. It is recognised as one of the UK’s most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 26,000 for international cricket matches; meetings and events spaces for up to 2,000 delegates; a four-star hotel with 250 rooms; and an on-site Caffè Nero.

The venue has played host to some of the world’s biggest sporting events, including six ICC Cricket World Cup fixtures in 2019, Ashes Test Matches and world class concerts. In previous years we have welcomed performances from Harry Styles, Arctic Monkeys, Foo Fighters and the Red Hot Chilli Peppers and had numerous cricket matches, including England one day internationals and a test match. It’s a unique place to build a career where no two days are ever the same!

Key Responsibilities

To support our ambitions to achieve continued growth in Conference and Events we are looking for an experienced Sales Executive to join our team. As a Conference and Christmas Sales Executive you will be responsible for:

• To provide a weekly report outlining Christmas sales figures and sales activity
• To respond quickly and efficiently to in-coming sales enquiries, by telephone and email with a focus on all Christmas Events
• To follow up all enquiries, preparing proposals where necessary and facilitating show-rounds with potential clients to show them our facilities, successfully converting all in-bound enquiries
• To support the Co-ordination team by regularly following-up clients post-event to ensure requirements were met and commence future sales and revenue opportunities
• To manage regular client accounts to develop repeat and new business
• Ensure an efficient tracking system of all event paper-work
• Up-keep of a client and agents database – updating where necessary to allow effective promotions

Essential Requirements

• Passion for Sales
• Re-active and Pro-active with confidence to call prospective clients, agents and other venues
• Excellent administration skills, strong attention to detail and the ability to prioritize workload to be able to meet strict deadlines
• IT Literate with strong working knowledge of Microsoft packages, particularly in Word and Excel. A working knowledge of Delphi.fdc would be very useful
• Flexibility in hours and days of work all year but particularly during the Christmas/ricket/concert season

Benefits

• Holiday allowance increasing with service
• 2 x standard Lancashire Cricket season memberships
• Social events throughout the year
• Basic contributory pension scheme with option to join enhanced pension scheme, including life assurance, after 3 months service
• Optional health cash plan scheme
• Discounts at the Lancashire Cricket Official Store, Hilton Garden Inn Emirates Old Trafford, Caffè Nero
• Free parking
• Opportunity for hybrid working (by agreement)

If you have the experience and skills required, please submit your CV along with any other required or relevant documentation. We look forward to receiving your application!

We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity.

It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the wider communities across the North West and as we strive to meet Sport England Guidance in this regard, we would welcome applications from individuals with the appropriate skills and experience that can also enhance our current diversity mix at the Club. 

We welcome applications from all ages and backgrounds and are looking for candidates who can contribute diversity of representation and thinking to Lancashire Cricket. Please also be aware, all of our roles are subject to reference checks from previous employers.