Credit Controller Job Opening

Credit Controller - Lancashire Cricket Club

Location: Manchester, Greater Manchester, United Kingdom

Salary: Competitive

Employment Type: Full-time, Permanent

About Us:

Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue. It is recognised as one of the UK’s most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 26,000 for international cricket matches; meetings and events spaces for up to 2,000 delegates; a four-star hotel with 250 rooms; and an on-site Caffè Nero.

The venue has played host to some of the world’s biggest sporting events, including six ICC Cricket World Cup fixtures in 2019, Ashes Test Matches and world class concerts. In previous years we have welcomed performances from Harry Styles, Arctic Monkeys, Foo Fighters and the Red Hot Chilli Peppers and had numerous cricket matches, including England one day internationals and a test match. It’s a unique place to build a career where no two days are ever the same!

Role Overview:

Reporting to Lancashire Cricket’s Financial Controller, this role is responsible for the prompt collection of all outstanding debts for both Lancashire County Cricket Club and Lancashire Cricket Foundation.

Key Responsibilities:

• Assess new customers’ creditworthiness using Dun & Bradstreet checks and set appropriate credit limits.
• Raise and distribute invoices promptly and accurately.
• Proactively chase due and overdue payments via phone and email.
• Collaborate with the sales team to ensure payments are received before events take place.
• Accurately post and allocate all customer payment receipts.
• Prepare and maintain cash collection forecasts and manage bad debt provisions.
• Resolve customer account and invoice queries efficiently to maintain accurate ledgers.
• Maintain the sales ledger, ensuring timely processing of unallocated cash, refunds, and write-offs.
• Refer problematic accounts for legal action when necessary.
• Support ad hoc finance duties including reconciliations, petty cash management, and month-end journals

Qualifications:

Technical

• At least 2 years of credit control experience
• Basic bookkeeping skills
• Good understanding of accounting systems (preferably NetSuite)
• Sound understanding of the workings and requirements of a busy sales ledger
• Understanding of the economic environment and its impact on the business
• Proficient in Microsoft office including excel, outlook and word
• Cash handling experience (preferred)

Relationship management

• Excellent communication skills with customers in terms of building rapport, credibility and trust.
• Good customer service skills including query resolution
• Building working relationships with key personnel across the business including being assertive, providing explanations, challenges & justifications as appropriate.
• Strong team player

Benefits:

• Enhanced Pension and Life Assurance
• Health Cash Plan
• Enhanced Annual Leave
• 2 x Lancashire Cricket Club Memberships
• On-site retail and hotel discounts
• Free parking
• Cycle to Work Scheme
• Plus many more!

If you are a proactive and detail-oriented individual with a passion for finance and sports, we would love to hear from you. Apply now to join our team at Lancashire Cricket Club!