Conference and Events Coordination Manager (Maternity Cover)

Location: Manchester, Greater Manchester, United Kingdom

Salary: Competitive

Position: Full-Time, Maternity Cover

About Us:

We are Lancashire Cricket Club, a prestigious sports and leisure organisation based in Manchester. We are currently seeking a talented Conference and Events Coordinator to join our dynamic team on a Maternity cover basis. 

Job Purpose:

To co-ordinate all event details and to produce a function sheet that reflects customer requirements accurately and on time. Contributing to the annual sales target by encouraging repeat business and constantly seeking opportunities to up-sell to clients

Responsibilities:

• Team Leadership & Management: Lead and manage the Co-ordination team, overseeing event allocation, time and attendance, training, and ensuring office coverage during business hours.
• Event Planning & Coordination: Allocate, plan, and manage events and projects, including Domestic Cricket, International Match Days, concerts, VIP, and high-profile events.
• Sales & Client Relations: Support the sales team with client show-rounds, post-event follow-ups, account management, and promotion of facilities to drive repeat business and revenue opportunities.
• Guest Experience: Work with the Guest Experience team to gather event feedback, analyse performance, and ensure excellent customer service standards.
• Health, Safety & Compliance: Ensure compliance with LCC policies, Health & Safety requirements, GDPR, and client contractual obligations for all events.
• Operational Support: Assist Front of House and operations teams, including briefing staff, overseeing event operations, and supporting concert and cricket event delivery.
• Administration & Systems Management: Maintain booking systems, client records, event documentation, and data analysis to support KPI tracking and efficient event delivery.
• Financial Oversight: Support Heads of CEH Sales & Hospitality with cost management, procurement, budgeting, and revenue maximisation through upselling.
• Marketing & Product Development: Assist in promoting facilities, developing hospitality products, and co-ordinating with marketing for upcoming events and campaigns.
• Team Collaboration & Reporting: Attend meetings, handle complaints professionally, manage rota and lieu time, and support the wider team as required for smooth operational and sales delivery.

Qualifications:

• Excellent administration skills, strong attention to detail and the ability to prioritize workload to be able to meet strict deadlines and coordinate multiple events of varying sizes.
• Previous management experience beneficial
• Ability to deliver high standards of customer service.
• Good Communicator - i.e., verbal and written.
• Operational experience delivering large scale Hospitality.
• Flexible in approach
• Ability to work under pressure.
• IT Literate with strong working knowledge of Microsoft packages, particularly in word and Excel. A working knowledge of Delphi would be very useful.
• Flexibility in hours and days of work all year but particularly during the cricket/concert season.
• Sales experience
• Strong Negotiation skills
• Re-active and Pro-active with confidence to call prospective clients, agents and other venue

Benefits:

• Enhanced Pension and Life Assurance
• Health Cash Plan
• Enhanced Annual Leave
• 2 x Lancashire Cricket Club Memberships
• On-site retail and hotel discounts
• Free parking
• Cycle to Work Scheme
• Plus many more!

If you are passionate about events, have a keen eye for detail, and thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team and play a key role in creating unforgettable experiences for our guests and clients.